Quality: process control and assurance of production standards
Quality: guarantee of excellence at every stage
At LEM, quality is at the core of every activity: thanks to thorough and constant monitoring of all production phases, from product intake to delivery, we ensure high standards, quickly identify potential issues, and implement effective solutions.
Our commitment is supported by a quality management system certified to ISO 9001:2015 since 2014, enabling us to deliver tangible and distinctive value to our clients and making us a recognized player in the galvanic and PVD market for fashion and luxury accessories.
The strengths of LEM Quality
PROCESS QUALITY CONTROL
We constantly monitor galvanic baths through our in-house laboratory, LEM LAB, and verify the finished coating by analyzing thickness, color, and mechanical adhesion.
PRODUCT QUALITY CONTROL
Each item is inspected from the receipt of the raw piece through to final shipment, according to acceptance parameters agreed upon with the customer.
QUALITY CONTROL METHODS
Checks are carried out using advanced instruments, such as XRF thickness measurements, colorimetric analyses, and mechanical tests to ensure proper adhesion of galvanic and PVD coatings, along with thorough inspections of aesthetic compliance.
ISO 9001:2015 CERTIFED MANAGEMENT SYSTEM
We ensure quality through a management system compliant with ISO 9001:2015. We undergo regular audits by certification bodies and clients, and we apply the same controls to our main supply chain.
CLIENT RELATIONSHIP
The relationship with our clients is based on continuous dialogue and the monitoring of indicators such as defect rates and on-time delivery, in order to constantly improve our service.
INNOVATION AND CONTINUOUS IMPROVEMENT
We strive for continuous innovation, improving processes and technologies to maintain high quality standards and meet the needs of an evolving market.
Contact us today for more information about our services
If you are looking for a partner that puts excellence first, choose LEM. Our commitment to quality is reflected in every detail: rigorous inspections, certified processes, state-of-the-art equipment, and constant attention to ensure flawless results in line with the highest industry standards.
FAQ – Frequently Asked Questions about Quality
LEM has been ISO 9001:2015 certified since 2014, ensuring a quality management system that meets the highest international standards.
Our in-house chemical laboratory carries out constant monitoring of galvanic baths, analyzing essential chemical and physical parameters to maintain optimal performance. In addition, the laboratory also acts as an interface with the main suppliers of the chemical products used in the process.
Acceptance parameters are defined together with the client from the very beginning, and continuous dialogue makes it possible to adapt the service to their specific needs.
We perform mechanical tests such as turbula, tape, cross-cut, and bending to verify the adhesion of galvanic and PVD coatings, ensuring their durability and reliability. We also check thicknesses and color coordinates using dedicated instruments.
Discover all services offered by LEM
Industrialization
Industrialization at LEM is the meeting point between innovation and precision. Each treatment is designed to guarantee repeatability, quality, and fidelity to the original design.
Customer service
LEM offers a highly specialized Customer Service, capable of managing technical and operational requests with extreme precision.
Contact us for more information on the services offered
If you wish to discover all the services offered and how we can help you improve your products, contact us today.
Our expert technicians are available to offer you personalized advice and tailor-made solutions.
Our company
LEM is an industrial company specialized in advanced surface treatments, including PVD and galvanic, designed for high-end sectors such as luxury, fashion, and design. With a strong focus on technological innovation and sustainability, the company has built a solid reputation through the high quality of its products and its commitment to environmental responsibility. To learn more, visit our dedicated page.
Our way of doing business
LEM takes a responsible approach at every production stage, ensuring quality, safety, and environmental respect. Our commitment to sustainability is reflected in the numerous certifications we have obtained, including ISO 14001 for environmental management and SA8000 for social responsibility. Discover what it means to do business the LEM way.
LEM production process
Discover LEM’s production model, our exclusive system that ensures exceptional results, consistency, and punctuality from industrialization to delivery. LEM model’s four distinctive phases enhance the perceived quality of your products, adding value at every stage. Learn more about each phase and how it can turn your product into a recognized success.